New Delhi:
US-based IT giant Microsoft estimated that the outage affected 8.5 million computers worldwide. The technical glitch occurred on July 19, the same day that cybersecurity software company CrowdStrike rolled out a routine update.
The glitch caused IT systems from airlines to news channels to crash, disrupting their daily operations.
“We currently estimate that CrowdStrike’s updates affected 8.5 million Windows devices. We are deploying hundreds of Microsoft engineers and experts to work directly with customers to restore service,” Microsoft said in a blog post.
Why were home computers not affected?
CrowdStrike’s products are primarily used by large organizations that require strong cyberattack protection, and are rarely used on home PCs.
“As far as I know, it’s not something we need to be concerned about at home,” IT Manager Nicole Burres told KSHB Kansas City.com.
“This could affect your banking and, depending on where you live, emergency services,” added Burress, who works for Loquient Technology Services.
Speaking about how CrowdStrike works and its customers, Burres added: “CrowdStrike is a cybersecurity company that deploys cloud solutions to businesses. The license requirement is a minimum of 1,000 users, so it’s not going to be used by home end users.”
First statement after CrowdStrike glitch
Commenting on the flaw, CrowdStrike CEO George Kurtz said: “CrowdStrike is actively working with customers affected by the flaw found in a single content update for Windows hosts. Mac and Linux hosts are not affected. This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed. We encourage customers to refer to our support portal for the latest updates, and we will continue to provide complete and ongoing updates on our website. Additionally, we encourage organizations to get in touch with CrowdStrike representatives through official channels. Our team is committed to ensuring security and stability for CrowdStrike customers.”
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